Terms of Use

These terms govern the relationship between Beautify LLC and customers who use the Beautify website and mobile applications. By using Beautify, you agree to these terms.

1. Acceptance of Terms

By accessing beautify.am or any associated mobile application, you confirm that you have read, understood, and agree to these Terms of Use and our Privacy Policy.

2. Who Can Use Beautify

Beautify is available to users who:

• Are at least 16 years of age. Users under 16 must have parental or guardian consent.
• Are located in a region where Beautify's services are available.
• Have not previously been banned or removed from the platform.

3. User Accounts

3.1 Registration

Certain features of Beautify require a registered account. You may sign up using your email address and a password, or by authenticating through Google. By registering, you agree:

• To provide accurate and complete registration information.
• To update your details on the platform when your contact information changes.
• To keep your password confidential.

3.2 Account security

You are responsible for all activity that occurs under your account. If you suspect unauthorised access, notify us immediately at info@beautify.am.

3.3 One account per person

Each person may have only one client account.

4. Making Bookings

4.1 How bookings work

Beautify lets you find and book beauty services.

• After booking, you commit to attend or cancel within reasonable timeframes.
• Beautify acts solely as a technology intermediary.
• After booking, you will be notified of confirmation by email or through the app.

4.2 Your responsibilities as a client

• Arrive on time to receive your booked service. Arriving late may result in cancellation of your booking and a negative effect on your rating on the platform.
• If you cannot attend, you must cancel or change the booked time within the timeframe set by the platform's policy.

4.3 Cancellations & no-shows

Cancellation policies are set by individual partner businesses. Repeated no-shows may result in restrictions on future bookings or suspension of your account.

4.4 Payments

Payments for services are made directly to the business. Any payment disputes are between you and the business.

5. Reviews & User-Generated Content

5.1 Submitting reviews

You may leave a review only for a service booked through the platform and that was provided. By submitting a review, you confirm that:

• The review reflects your genuine, firsthand experience.
• The content is accurate and not misleading.
• You have not been offered any incentive in exchange for the review.

5.2 Content standards

Reviews from clients about a service or specialists must not:

• Contain insults, defamation, or discrimination.
• Include third parties' personal information without their consent.
• Infringe intellectual property or privacy rights.
• Contain spam or advertising.
• Be false or relate to a service you did not receive.

5.3 Content licence

By submitting a review, you grant us the right to display that content on the platform.

5.4 Content moderation

Beautify may remove content that violates these standards at any time without notice.

6. Favorites & Saved Content

Registered users may add services to a Favorites list. Prices of saved services may change without notifying clients.

7. Acceptable Use

The following is prohibited when using Beautify:

• Using the platform for unlawful purposes.
• Impersonating another person.
• Interfering with the platform's operation, servers, or networks.
• Attempting to gain unauthorised access to any part of the platform or related systems.
• Using automated software, bots, or programs to collect data from the platform.
• Transmitting viruses, malware, or any other harmful code.

8. Third-Party Links & Services

The platform may contain links to third-party websites, maps, and social media platforms. Beautify does not accept responsibility for third-party sites' content or privacy policies.

Signing in with Google implies your agreement to Google's own Terms of Service and Privacy Policy.

9. Disclaimer of Warranties

Beautify provides the platform on an "as is" basis.

We do not warrant that:

• The platform will always operate without interruption or errors.
• Search results, recommendations, or reviews will always be accurate, complete, or current.
• Any business or specialist on the platform will meet your personal expectations.

10. Indemnity

You agree not to involve Beautify LLC, its directors, and employees in any claim, loss, or expense arising from:

• Your breach of these Terms of Use.
• Your violation of any third-party rights, including intellectual property or privacy rights.
• Any dispute between you and a partner business arising from a booking made through the platform.

11. Changes to These Terms

Beautify may update these Terms of Use at any time. Registered clients will be notified of material changes by email or through the app.

The current version is always accessible at beautify.am/terms-of-use.

12. Contact Us

If you have questions about these Terms of Use, please contact us:

• Email: info@beautify.am
• Phone: +374 44 26 26 06
• Address: Beautify LLC, Yerevan, Republic of Armenia